GlobaliD Cards

  • GlobaliD Card Types

    The GlobaliD White Card is a MastercardⓇ Debit Card connected to your GlobaliD Wallet that allows you to spend any crypto or fiat asset anywhere that Mastercard is accepted.   The X...

  • XRP MastercardⓇ Debit Card Eligibility

    If you have a U.S. SSN/ITIN, are above 18 years old, are not a resident of Colorado, Hawaii, Louisiana, Nevada, New York or Virginia, and have read and agreed to the Terms and Condi...

  • Getting the XRP MastercardⓇ Debit Card

    To order the XRP Card:• Join the GlobaliD XRP Army Group. This link will guide you through the process of downloading the GlobaliD app, creating a GlobaliD Identity, and joining the...

  • Using a virtual card

    To spend with the virtual card at online merchants, please view your card information by:• Navigate to your Wallet• Tap “”Action +“” and then “”My Cards”"• Tap the gear icon in ...

  • Contactless payments

    Contactless payments allow you to tap your physical card rather than providing a PIN or signature. They’re a safe way to make small payments, with secure encryption technology.If co...

  • Viewing Digital Card

    Your digital cards- both GiD Debit and XRP Mastercard(R) Debit can be viewed in your Wallet. In order to find this, follow the following steps: • Navigate to your Wallet• Tap “”Acti...

  • Ordering a Physical Card

    When you order your GlobaliD MastercardⓇ Debit Card or XRP card, you will receive a free virtual card which you may add to your digital wallet (e.g. Apple Wallet or Google Wallet). ...

  • Selecting a funding source

    Cards will automatically spend funds from your balances in the GlobaliD Wallet. Cards spend from your USD balance in your GlobaliD Wallet by default, but you can select to spend...

  • Where are cards accepted?

    You may use your card at any merchant that accepts MastercardⓇ. However, please note that the transaction will always be settled in USD, and will therefore be subject to the Masterc...

  • ATM withdrawals

    There will be a $2.50 fee for ATM withdrawals in the U.S. and a $3.50 fee for ATM withdrawals outside of the U.S. You may withdraw a maximum of $500 at a time and up to $1,500 d...

  • Lost or Stolen Card

    You should lock your card as soon as possible to prevent it from unauthorized use and contact card support immediately at 1-855-568-8580. To lock your card:• Navigate to your Wallet...

  • Declined Transactions

    This may occur if you deposited funds from your bank account. While you can convert these funds and withdraw them to the original bank account, it may take up to seven (7) days for ...

  • Annual Fees on Cards

    No, there are no fees associated with the GlobaliD Debit or XRP MastercardⓇ Debit Card Rewards Program. You may be charged a one-time $9.95 card issuance fee if you order a physical...

  • Updating Address for Card Shipment

    Whenever you order a card, you should be asked for a mailing address.   If you provided the wrong mailing address, you can cancel the card ordering flow and try again.   Our wallet ...

  • Incorrect Transaction amount

    Please email cardsupport@uphold.com with information about the date, amount and merchant for the incorrect transactions.

  • Pin Failure

    There are a few reasons that your PIN transaction may fail when using your digital wallet. • Not all merchants support Apple Pay, Google Pay, or Samsung Pay. Please check with the m...

  • Card Delivery and Fees

    When you are approved for a Card, you will receive a free virtual card which you may immediately add to your digital wallet (e.g. Apple Wallet or Google Wallet) to start spending or...

  • Can I have multiple cards?

    You may have multiple cards per user but only one user per card. For example, you may have one GlobaliD MastercardⓇ Debit and one XRP Mastercard Debit Card, but you may not have two...

  • ‘Received From Uphold Card’-Transaction

    You may see a transaction labeled 'Received from Uphold Card' if a merchant refunds you for a purchase or returns any funds placed on hold, such as for a hotel booking or a gas stat...

  • Pre-Authorized Transactions

    You may receive a notification for the "wrong" amount due to a common merchant practice called "preauthorization", which is when merchants temporarily "hold" funds to make sure that...