Troubleshooting

Glitches, bugs, fixes, we’ve got you covered on all things GlobaliD.

Account Access

  • Need to access or restore your GlobaliD?

    Have you forgotten your GlobaliD Key? Or are you looking to connect to your GlobaliD from a new device? Unlike a traditional app, GlobaliD doesn't use passwords. Most people have a ...

  • Forgot your UNS name?

    GlobaliD does not have access to customer data to retrieve the UNS you may ave used, but you can check an open directory of registered UNS names that you can search and see if you c...

  • Disable (revoke) a GlobaliD account

    You can revoke access to your GlobaliD account by uninstalling and re-installing the app. If you do this, you'll need to begin the onboarding process again. Before revoking your Glo...

Errors & Bugs

  • Errors & Bugs

    Thanks for being a part of our GlobaliD family! We apologize you received an error message. Please contact us and let us know what happened and feel free to provide us with screensh...