Incorrect Rewards

  • Updated

You will get the default 2% XRP cash back in rewards unless you were one of the first 5,000 people to sign up on the XRP Card waitlist. The first 5,000 people on the XRP Card waitlist receive 3% or 5% early signup bonus. This bonus is tied to the email you signed up with. If you were one of the first 5,000 people on the waitlist and are not receiving the signup bonus, please provide the following information:

• The email you used to sign up for the XRP Waitlist

• The email associated with your Uphold Account or GlobaliD Wallet

• A screenshot of the transaction with incorrect rewards

• A screenshot of the incorrect rewards received


Our team will investigate and assign you to the correct tier as appropriate.


For questions on reward status; please reach out to

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