Lost or Stolen Card

  • Updated

You should lock your card as soon as possible to prevent it from unauthorized use and contact card support immediately at 1-855-568-8580.

To lock your card:
• Navigate to your Wallet screen in your GlobaliD App and tap the "Actions +" button
• Tap "My cards" and select the card that is in question
• Tap the Gear icon to access your Card Settings and scroll down to the "Lock Card" toggle.
• Tap the toggle to lock your card

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