You can request for GlobaliD to restore your account. Please follow the instructions below:
Open your GlobaliD mobile app
Tap "I have a GlobaliD already"
Enter your GlobaliD name, then tap next
If you do not remember your GlobaliD name, please see this article
Select "I need help restoring my account"
You should now receive a code from GlobaliD via SMS text message to the phone number you used to register for GlobaliD
Please send the code you received and your your GlobaliD name to email@example.com in the following format:
We'll reply to you as soon as possible to help you access your account.